Help Center
uVida Support
Alle Artikel aus dem uVida Support
Recent Articles
Enter your VAT number (EU) when ordering in the uVida Shop
If you have a VAT ID number (EU), this must be entered in your uVida Shop account or during the order process. This is important for correct invoicing. Our store checks the VAT ID number using the data returned by the official EU interface (VIES ...I have not received an email to confirm my account. What can I do?
Step 1: Please check whether the email confirming the email address may have ended up in the spam folder. Step 2: Was the email address entered correctly during registration? The trainer can view the customer's email address in the trainer login. To ...My training sessions from the Apple Watch are no longer being synchronized
Due to Apple's guidelines, your link to Apple is removed after each login. Therefore, reconnect to Apple after logging in. How can you do this? See here: Note: Unfortunately, the video is currently only available in German. The video in English will ...My Polar training sessions are not transferred
The prerequisite is that you have an existing Polar Flow account and have linked it to the uVida app. If you do not yet have a Polar Flow account, the following articles may be helpful for you: Establish a link with a fitness tracker I can't link my ...I can't link my Polar watch
The prerequisite is that you already have a Polar Flow account. If you have not yet set up a Ploar Flow account, you must do this according to the instructions for your Polar watch. You can create a link with Polar by clicking on "Integrations" in ...
Popular Articles
Manage and pay your subscription of the monthly operation fee
Customer portal - Everything at a glance It is not necessary to register for our customer portal, but it is highly recommended! Here you can keep track of all invoices, subscriptions and payments made. Log in / register for the customer portal After ...uVida Activity: Step protocol - treadmill and cycle ergometer
The step test as a validated spiroergometric test procedure, e.g. for determining VO2max, individual anaerobic threshold (IAAS) and training areas Start: Depending on device and profile selection with 25 Watt (beginner), 50 Watt (advanced), 80 Watt ...How much does a uVida Food or Activity metabolic analysis cost and where can I do an analysis?
You can request the exact prices from the respective uVida partner. From the very beginning, our aim was to make metabolic analyses accessible to "everyone". For this reason, the analyses have an absolutely fair price. In our location finder you can ...uVida Activity: How does this analysis work?
The uVida Activity analysis takes place on the treadmill or cycle ergometer. The uVida partner guides you through a step protocol, which means you start at a certain intensity and it is increased every 3 minutes until you say that you are “full ...Battery is empty or can no longer be charged. What can I do?
Was the original charger and charging cable used? The basic package includes the following charger and charging cable: The included charger is designed for fast charging. Simple, often cheap chargers do not have the required power. Therefore, only ...