The turbine can no longer be loosened/is anchored - how should I proceed?
It is important to slightly moisten the turbine before installation and remove it again immediately after the measurement.
If you can no longer loosen the turbine, try to carefully apply liquid between the turbine and the breathing unit and leave it to work in for a short time. Then try to loosen the turbine carefully again.
After you have removed the turbine from the breathing unit, it is necessary to replace the sealing ring. Order a replacement here in our uVida shop. If you have any questions about an order, please contact our back office team (backoffice@uvida.de).
These articles could also be helpful for you:
Related Articles
The turbine or the analysis device has an optical defect - can I still carry out further measurements?
Check the turbine and the analysis device regularly for visual defects. If there are visual defects in the turbine or the analysis device, it is important to check that the turbine and the analysis device are functioning properly! Please note: If the ...I receive the error message that the email address is already linked to a user account. How should I proceed?
The email address you entered is already registered with a user account, which means you have already completed registration with uVida. Log in to the uVida app with your email address. If you no longer remember your password, you can reset your ...How do I clean the turbine?
Cleaning instructions for the turbine The following classification: non-critical medical device Simple disinfection is sufficient for non-critical medical devices. The product does not need to be sterilized. The exact description of how to disinfect ...Battery is empty or can no longer be charged. What can I do?
Was the original charger and charging cable used? The basic package includes the following charger and charging cable: The included charger is designed for fast charging. Simple, often cheap chargers do not have the required power. Therefore, only ...My training sessions from the Apple Watch are no longer being synchronized
Due to Apple's guidelines, your link to Apple is removed after each login. Therefore, reconnect to Apple after logging in. How can you do this? See here: Note: Unfortunately, the video is currently only available in German. The video in English will ...